Integrity Policy

Collection of information

Below is information about when and why we collect information about you as a user.

Business operations

By Ström is responsible for personal data and the processing of personal data described in this privacy policy. In this privacy policy, we explain the type of personal data we store and how we process it. This privacy policy applies to: bystrom.beauty | By Ström

We process the following categories of personal data:

  • Basic information: name
  • Contact information address, phone number, email address
  • Account and profile information: settings, preferences
  • Payment information: Transaction information, means of payment
  • Customer history and customer engagement: order and delivery information, discount codes, loyalty program information, Active products and agreements as well as products and services that you previously had, how much and how often they are used, status of products/services.
  • Customer activity: Reading and action history from the app, websites or electronic communications we send out. As well as technical information about the devices you use.

The personal data is collected directly from you or generated in connection with your use of our services and products.

Who in our team has access to the information

Members of our team have access to the information you give us. For example, both admins and store owners have access to:

  • Order information such as what was bought, when it was bought and where it should be sent, as well
  • Customer information such as your name, email address and billing and delivery information.

Our team has access to this information to fulfill orders, process refunds and provide support.

Who we share your data with

We share information with third parties that help us fulfill orders and store services for you. These are:

Payment services

Klarna

Stripe

Freight company

In order to deliver your orders and complete our contract, we must share specific information with the selected shipping company. What is shared with the shipping company is first name, last name and address information for delivery. Email address and mobile number are shared for notification.

If you request a password reset, your IP address will be included in the reset email.

Visitor comments are checked via an automated spam detection service.

Comments and reviews

When visitors leave comments or reviews on the website, we collect the information displayed in the comment form as well as the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash value) may be sent to the Gravatar service to determine whether you are registered there. The privacy policy for the Gravatar service can be found at https://automattic.com/privacy/. Once your comment is approved, your profile picture will appear publicly along with your comment.

Cookie files

We use cookies to keep track of the contents of the shopping cart while you use our website. s

If you leave a comment on our website, you can choose to save your name, email address and website address in cookie files. This is for your convenience so that you don't have to fill in this information again the next time you post a comment. These cookies are valid for one year.

If you visit our login page, we will set a temporary cookie to check if your browser accepts them. This cookie does not contain any personal data and it disappears when you close your browser.

When you log in, we will also create several cookies to save information about your login and your choices for designing the screen layout. Login cookies are valid for two days and layout selection cookies are valid for one year. If you tick "Remember me", your cookie will remain for two weeks. If you log out of your account, the login cookies will be deleted.

Embedded content from other websites

Articles on this website may contain embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor has visited the other website.

These websites may collect information about you, use cookies, embed additional third-party tracking and monitor your interaction with said embedded content, including tracking your interaction with this embedded content if you have an account and are logged into the website in question.

How long we keep your data

If you write a comment, the comment and its metadata will be saved indefinitely. The reason for this is that we need to be able to find and approve follow-up comments automatically and not queue them for review.

For users who register on your website (if any), we also save the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (with the exception that they cannot change their username). Even site administrators can see and edit this information.

In general, we only store information about you for as long as we need the information for the purposes for which we collect and use it, and as long as we are not legally required to store it. For example, we will store order information for the applicable time period for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

What rights you have over your data

If you have an account on this website, you can request a file of the personal data we hold about you, including any information you have provided to us. You can also request that we delete all personal data we have about you. This does not include any data that we are required to save for administrative, legal or security purposes.